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PageantTree.com Marketplace Terms and Conditions

1. Introduction

Welcome to PageantTree.com, the premier online marketplace for pageant-related apparel, services, and accessories. By accessing or using the PageantTree Marketplace ("Marketplace"), you agree to be bound by these Terms and Conditions ("Terms"). If you do not agree, you must not use the Marketplace.

Please also review our Privacy Policy for information on how we collect, use, and protect your personal data.

2. User Eligibility

To use the Marketplace, users must:

  • Be at least 18 years of age or the legal age of majority in their jurisdiction or have parental consent.
  • Provide accurate and complete registration information.
  • Maintain the accuracy of account and listing information at all times.

3. Listing and Pricing Policy

  • Listing Fees: All fees are due at the time of posting or upon sale of the item, depending on the type of listing selected.
  • One Item Per Listing: Each listing must represent a single item or a single matched pair (e.g., suit jacket and pants, top and skirt). Bundling multiple unrelated items into a single listing is not permitted.
  • Category Accuracy: Items must be listed in the appropriate category and subcategory to ensure accurate browsing and search results.
  • Price Accuracy: The listed price must accurately reflect the actual asking price for the item being offered. Users may not misrepresent prices, “lowball” listings, or use artificially low pricing in an attempt to manipulate search results, avoid fees, or mislead buyers.
  • Locked Listings: Once submitted, listings cannot be edited except for the price. To make other changes, users must delete and repost the listing, which may incur a new fee.
  • Policy Enforcement: PageantTree reserves the right to remove, reassign, or restrict listings that violate these policies.

4. Payment and Fees

  • Listing fees must be paid in full at the time of submission, or sale of the item, dependent on the type of listing chosen.
  • No Refunds: All listing fees are final, regardless of outcome.
  • Payment Methods: Payment must be made via the supported methods listed on the website.

5. Prohibited Items, Activities, and Brand Violations

The following items and activities are prohibited on the Marketplace and may result in account suspension or removal without refund:

  • Illegal or counterfeit goods.
  • Items that infringe upon intellectual property rights.
  • Misleading or fraudulent content.
  • Attempts to circumvent fees or manipulate listings.

5.1 Brand Compliance and Indemnification

Sellers are solely responsible for ensuring that the items they list and resell on PageantTree comply with all applicable brand owner policies, intellectual property rights, and distribution agreements. This includes, without limitation, any restrictions on resale, online marketplace sales, product alterations, and the use of brand names or trademarks.

By listing an item on the Marketplace, you represent and warrant that:

  • You have the legal right to sell the item;
  • The item is authentic and not materially different from what the brand owner offers unless material differences are described in the listing;
  • Your sale does not violate any brand policy, warranty restriction, or intellectual property right.

You agree to indemnify, defend, and hold harmless PageantTree.com, its affiliates, and their officers, employees, and agents from any claims, demands, damages, or expenses (including reasonable attorneys' fees) arising out of or related to:

  • Your sale or attempted sale of any product in violation of brand restrictions;
  • Any unauthorized use of trademarks, copyrights, or other protected material;
  • Your failure to comply with applicable laws or third-party policies.

PageantTree reserves the right to remove any listing or suspend any account upon notice of a potential violation.

6. Commission Policy

Flat Fee Listings: PageantTree does not collect a commission from sales on flat fee listings. Buyers and sellers are responsible for their own transactions, communication, and delivery.

Commission-Based Listings: Sellers who choose a commission-based listing (instead of a flat listing fee) agree to have the commission amount automatically deducted from their total payout. All payments must be processed through our website.

Payouts will be issued to the seller within 7 business days after the buyer marks the item as received and accepted.

The seller is solely responsible for shipping the item to the buyer, at the seller's expense.

No refunds will be provided for listing fees, commissions, or for items that have been received and accepted by the buyer.

7. User Responsibilities

You are solely responsible for:

  • The accuracy of your listings.
  • Honoring commitments to buyers or sellers.
  • Complying with all applicable laws and regulations.
  • Safeguarding your login credentials.

8. DMCA Policy

8.1 Takedown Requests

If you believe that content on PageantTree infringes your copyright, you may submit a DMCA notice to:

DMCA Agent
PageantTree.com
Email: dmca@pageanttree.com

Please include all elements required by 17 U.S.C. § 512(c)(3), including:

  • A description of the copyrighted work.
  • The location of the allegedly infringing material.
  • Your contact information.
  • A statement that you have a good faith belief the use is unauthorized.
  • A statement under penalty of perjury that your notice is accurate.
  • Your signature.

8.2 Repeat Infringer Policy

In accordance with the DMCA, PageantTree.com reserves the right to terminate the accounts of repeat infringers.

9. Dispute Resolution

Users agree to resolve disputes directly between themselves. PageantTree.com does not mediate or arbitrate user-to-user issues.

9.1 Arbitration & Class Action Waiver

To the fullest extent permitted by law:

  • You agree to resolve any disputes with PageantTree via binding arbitration, conducted in English, under the rules of the American Arbitration Association.
  • You waive the right to participate in class actions or class-wide arbitration.

This clause does not apply where prohibited by law.

10. Limitation of Liability

To the maximum extent permitted by law:

  • PageantTree.com and its affiliates are not liable for any indirect, incidental, special, or consequential damages, including lost profits or data.
  • Our total liability shall not exceed the amount paid by you to us in the last 12 months.

11. Disclaimer of Warranties ("As-Is" Disclaimer)

The Marketplace is provided "as is" and "as available". PageantTree makes no warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, or non-infringement.

We do not guarantee the accuracy, completeness, or availability of listings or services on the Marketplace.

12. Force Majeure

PageantTree.com is not liable for delays or failures caused by events beyond our reasonable control, including natural disasters, internet outages, war, government actions, labor disputes, or pandemics.

13. Data Security Disclaimer

We use commercially reasonable measures to safeguard user data. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

14. Changes to Terms

We may update these Terms from time to time. We will notify users of significant changes via:

  • Email to the address on file, and/or
  • Platform notifications upon login.

Continued use of the Marketplace after notification constitutes acceptance of the revised Terms.

15. Governing Law

These Terms are governed by and construed in accordance with the laws of the State of California, without regard to conflict of law principles.

16. Media Use Release

By uploading, creating, or posting any images/videos or other media on PageantTree.com, you grant PageantTree, LLC the irrevocable, worldwide, royalty-free right to use, reproduce, publish, display, and distribute those images in connection with the marketing and promotion of PageantTree.com and its services. This includes but is not limited to use on our website, social media channels, email campaigns, advertisements, and promotional materials, whether digital or print.

PageantTree will never sell your images or use them outside the context of promoting the PageantTree platform.

17. Contact Information

If you have questions about these Terms or your account, contact us at:

📧 Email: howdy@pageanttree.com
🌐 Website: https://pageanttree.com

By using the PageantTree.com Marketplace, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.